Medical Office Clerk

USGP is seeking Medical Office Clerks at Naval Medical Center – Camp Lejeune.

Qualifications:

• A fully qualified typist with a minimum of 50 WPM is required.
• General medical ethics, telephone etiquette, and excellent communication and customer service skills.
• Ability to communicate effectively, both orally and in writing.
• High school diploma or GED
• At least 6 months of experience in office setting.
• The work is primarily sedentary. However, there may be some physical demands. Requirements include prolonged walking, standing, sitting, or bending.

Qualifications

Job duties include, but are not limited to:

• Screen, record, and redirect approximately 6,000 telephone calls each month. Messages shall be taken and information relayed to appropriate staff members within 30 minutes.
• Schedule approximately 6,100 patient appointments each month.
• Perform End of Day processing at the end of every clinic day.
• Arrange transportation/escort for patients requiring assistance approximately 30 times each month.
• Respond to patient requests for non-nursing service approximately 450 times each month.
• Ensure patient forms are complete before sending to the Medical Officer and/or clinical specialist for review, prior to transporting to the Medical Records Department for filing upon the completion of each outpatient visit. Records are transported approximately twice each day.

USGP is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

USGP is committed to providing reasonable accommodation as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or accommodation to complete your application, please contact us at recruiter@myusgp.com or (210) 223-1100 ext 2012. Please provide your contact information and a description of your accessibility issue. We will make a determination on your request of reasonable accommodation on a case-by-case basis.